Privacy Policy & SMS Terms

Your privacy is important to us. This policy outlines how we collect, use, and protect your information.

What Information We Collect

We may collect the following information when you book a tour, contact us, or interact with our website:

  • Name
  • Contact information including email address and phone number
  • Demographic information such as zip code and preferences
  • Other information relevant to customer surveys, tour bookings, and/or offers

What We Do With the Information We Gather

We require this information to understand your needs and provide you with a better service. Specifically:

  • Internal record keeping to process bookings and manage tour schedules.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new tours, special offers, or other information we think you may find interesting using the email address you have provided.
  • We may use the information to customize the website according to your interests.

We will never sell, distribute, or lease your personal information to third parties unless we are required by law to do so.

Phone numbers collected for SMS opt-in purposes are not shared with third parties or affiliates for marketing purposes.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Our booking system is powered by Xola, a PCI-compliant payment processing platform, and we do not store credit card information on our servers.

Links to Other Websites

Our website may contain links to other websites of interest (such as our booking platform, social media pages, and review sites). However, once you have used these links to leave our site, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites, and this privacy statement does not govern those sites. You should exercise caution and review the privacy statement applicable to the website in question.

SMS Terms and Conditions

Consent to Communication

By providing your phone number and opting in to receive SMS messages from Marsh Beast Airboat Tours, you consent to receive text messages related to your tour booking, including booking confirmations, reminders, updates, and customer service communications.

Types of SMS Communications

You may receive SMS messages including:

  • Tour booking confirmations
  • Reminders about your upcoming tour
  • Schedule changes or weather-related updates
  • Directions and arrival instructions
  • Customer service follow-ups

Message Frequency

Message frequency varies. You can expect to receive 0–2 SMS messages on the day of your tour. We do not send ongoing marketing campaigns via SMS.

Potential Fees

Message and data rates may apply depending on your mobile carrier and plan. Marsh Beast Airboat Tours is not responsible for any charges incurred from receiving SMS messages.

Opt-In Method

You opt in to receive SMS communications when you provide your phone number during the booking process and check the box consenting to receive text messages, or when you text us directly at 772-584-0089.

How to Opt Out

You can opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and will no longer receive SMS communications from us.

Help & Support

For help or questions about SMS messaging, reply HELP to any message, or contact us directly at 772-584-0089 or marshbeastairboattoursfl@gmail.com.

Standard Messaging Disclosures

  • No purchase is required to opt in or opt out of SMS messaging.
  • Consent to receive SMS messages is not a condition of purchasing any goods or services.
  • Message and data rates may apply.
  • Phone numbers collected for SMS opt-in are not shared with third parties or affiliates for marketing purposes.
  • Carriers are not liable for delayed or undelivered messages.

Contact Us

If you have any questions about this privacy policy or our SMS terms, please contact us:

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